Crisis Resources

Peer Mentoring Platform

If You Need Immediate Support

Your safety matters more than anything else.

This platform is designed for thoughtful, non-urgent support. If you are in immediate danger or experiencing a crisis, it is important to reach out for help right away.

You are not alone, and there are trained professionals in the UK who can support you in these moments.

Closing

If you are going through something difficult right now, support is available.

Reaching out, even when it feels hard, is an important step.

You deserve to feel safe, supported, and heard.

When to Seek Immediate Help?

Recognizing Urgent Situations

01.

Thoughts of harming yourself

02.

Feeling unsafe or in DANGER.

03.

Abuse or threats from others

04.

Severe emotional distress that feels overwhelming

Talking to Someone You Trust

Reach Out to Someone Close to You

If possible, consider reaching out to:

A parent or guardian
A teacher or school safeguarding lead
A school counselor
A family member or trusted adult

Speaking to someone nearby can help you access support more quickly.

Important Note
About This Platform

Our Role and Limitations

This platform is not equipped to respond to emergency situations.

Responses are not immediate
Peer mentors are not trained crisis professionals
This platform does not provide crisis intervention

If you are in urgent need of help, please use the resources listed above.

Snapshots of Connection

Follow Our Journey of Impact and Inspiration #PeerMentoring

Our Help Lines

Emergency Support (UK)

In Immediate Danger

If you believe you are in immediate danger or at risk of harm:

Call 999 for emergency services
If you cannot speak, dial 999 and press 55 when prompted
Go to your nearest Accident & Emergency (A&E) department
Reach out to a trusted adult nearby

Do not wait for a response through this platform.

24/7 Crisis Helplines (UK)

Immediate Support Services

Samaritans
Phone: 116 123 (free, 24/7)
Website: www.samaritans.org

Support for anyone struggling emotionally or in distress

Shout
Text: SHOUT to 85258 (free, 24/7)
Confidential text-based support for mental health crises

Childline
Phone: 0800 1111 (free, 24/7)
Website: www.childline.org.uk
Support specifically for young people under 19

NHS 111
Dial 111 or visit 111.nhs.uk
For urgent mental health help when it is not an emergency

Online & Chat
Based Support

If You Prefer Not to Call

Content:

Childline offers 1:1 online chat and message boards
Shout provides text-based conversations
Samaritans offers email and online resources

These options allow you to speak to someone in a way that feels more comfortable.